A website? I thought people blogged about pretty much anything. It actually is one of The worst things that happened that 9am Friday. You could always complain about that, which looks like you have done. Are you finished?
Expecting excellence from people who expect excellence from themselves and their company is to be expected. I hold Apple up to be pretty darn Serious about getting things right. If you don't expect excellence Then that is fine.
Sent from some iDevice. Written by Esa.
quoted 88 lines On 11 Jul 2015, at 17:24, Kiya Babzani <denial@ix.netcom.com> wrote:
> On 11 Jul 2015, at 17:24, Kiya Babzani <denial@ix.netcom.com> wrote:
>
> Are you serious with all of this?
> You had to create a website complaining about the mix-up (which was then fixed within a week)?
> Is this the most terrible thing that has happened in your life? Because it sure sounds like it.
>
> You're dealing with a new product from one of the largest companies in the world, these things are expected. If you think otherwise you live in an unrealistic world. Treating the situation as if you were entitled to something different is whats wrong with people which have spent too much time on the internet and not enough time in the real world.
>
> -kiya
> www.selfedge.com
>
> -----Original Message-----
> From: esa ruoho
> Sent: Jul 11, 2015 5:05 AM
> To: Clint Anderson
> Cc: Mark Schieldrop , idm list
> Subject: Re: Have a profile on Apple Music Connect? Need Apple Music Support? Don't mail them.
>
> Well, what do you know, they actually fixed it.
>
> But still didn't send a mail after the fuckup, nor the fixup.
>
> I guess I'll get a mail on Monday, maybe?
>
> https://itun.es/fi/0tAC <- still no global link though.
>
>
>> On 10 Jul 2015, at 16:53, esa ruoho <esaruoho@gmail.com> wrote:
>>
>> I got what I asked for, which was Aperture 3 added to my AppleID - an app that is no longer in the AppStore.
>>
>> It cost me a 9€ Aperture upgrade from 2 to 3.
>>
>> And about 35 minutes of phonetime.
>>
>>
>>> On 10 Jul 2015, at 16:45, Clint Anderson <clinta@gmail.com> wrote:
>>>
>>> apple is fruitful?
>>>
>>>
>>> Clint Anderson
>>> Systems Engineer
>>>
>>>> On Fri, Jul 10, 2015 at 7:20 AM, Esa Ruoho <esaruoho@gmail.com> wrote:
>>>> Well, I've mailed them and told them what to do. Let's see if they manage to fix it.
>>>>
>>>> To be honest, my previous experience with Apple customer support was really neat and fruitful and useful. Maybe they're a bit lost when it comes to Apple Music as of right now, what with it being new 'n all.
>>>>
>>>> Fingers crossed they can figure out what to do.
>>>>
>>>>> On 10 July 2015 at 15:10, Mark Schieldrop <mark@schieldrop.us> wrote:
>>>>> What a nightmare. I get the sense some support person has no idea what they’re doing and rushes through stuff and you got scrambled by someone half-looking at their cell phone anxious to get out of whatever boiler room they’re in. I hate trying to get support from massive corporations because you never know who’ll ever get your request if anyone is even there.
>>>>>
>>>>>
>>>>>
>>>>> From: Esa Ruoho [mailto:esaruoho@gmail.com]
>>>>> Sent: Friday, July 10, 2015 2:47 AM
>>>>> To: idm list
>>>>> Subject: Have a profile on Apple Music Connect? Need Apple Music Support? Don't mail them.
>>>>>
>>>>>
>>>>>
>>>>> http://esaruoho.tumblr.com/post/123707883036/what-happened-when-i-requested-support-from-apple
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>>
>>>>> ---
>>>>>
>>>>> http://twitter.com/esaruoho
>>>>>
>>>>> http://lackluster.bandcamp.com
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> ---
>>>> http://twitter.com/esaruoho
>>>> http://lackluster.bandcamp.com
>