179,854Messages
9,130Senders
30Years
342mboxes
Search · subject · body · from · to
Advanced search
reset

← back to listing · view thread

From:
esa ruoho
To:
Clint Anderson
Cc:
Mark Schieldrop , idm list
Date:
Sat, 11 Jul 2015 14:05:27 +0300
Subject:
Re: Have a profile on Apple Music Connect? Need Apple Music Support? Don't mail them.
Msg-Id:
<632DC18F-A6C9-46C7-BDBC-20C6A3896249@gmail.com>
In-Reply-To:
<E5D1D158-5068-41C5-A6C7-5FE2B1FF2260@gmail.com>
Mbox:
idm-2015-07.gz
Well, what do you know, they actually fixed it. But still didn't send a mail after the fuckup, nor the fixup. I guess I'll get a mail on Monday, maybe? https://itun.es/fi/0tAC <https://itun.es/fi/0tAC> <- still no global link though.
quoted 56 lines On 10 Jul 2015, at 16:53, esa ruoho <esaruoho@gmail.com> wrote:> On 10 Jul 2015, at 16:53, esa ruoho <esaruoho@gmail.com> wrote: > > I got what I asked for, which was Aperture 3 added to my AppleID - an app that is no longer in the AppStore. > > It cost me a 9€ Aperture upgrade from 2 to 3. > > And about 35 minutes of phonetime. > > >> On 10 Jul 2015, at 16:45, Clint Anderson <clinta@gmail.com <mailto:clinta@gmail.com>> wrote: >> >> apple is fruitful? >> >> >> Clint Anderson >> Systems Engineer >> >> On Fri, Jul 10, 2015 at 7:20 AM, Esa Ruoho <esaruoho@gmail.com <mailto:esaruoho@gmail.com>> wrote: >> Well, I've mailed them and told them what to do. Let's see if they manage to fix it. >> >> To be honest, my previous experience with Apple customer support was really neat and fruitful and useful. Maybe they're a bit lost when it comes to Apple Music as of right now, what with it being new 'n all. >> >> Fingers crossed they can figure out what to do. >> >> On 10 July 2015 at 15:10, Mark Schieldrop <mark@schieldrop.us <mailto:mark@schieldrop.us>> wrote: >> What a nightmare. I get the sense some support person has no idea what they’re doing and rushes through stuff and you got scrambled by someone half-looking at their cell phone anxious to get out of whatever boiler room they’re in. I hate trying to get support from massive corporations because you never know who’ll ever get your request if anyone is even there. >> >> >> >> From: Esa Ruoho [mailto:esaruoho@gmail.com <mailto:esaruoho@gmail.com>] >> Sent: Friday, July 10, 2015 2:47 AM >> To: idm list >> Subject: Have a profile on Apple Music Connect? Need Apple Music Support? Don't mail them. >> >> >> >> http://esaruoho.tumblr.com/post/123707883036/what-happened-when-i-requested-support-from-apple <http://esaruoho.tumblr.com/post/123707883036/what-happened-when-i-requested-support-from-apple> >> >> >> >> -- >> >> >> >> --- >> >> http://twitter.com/esaruoho <http://twitter.com/esaruoho> >> http://lackluster.bandcamp.com <http://lackluster.bandcamp.com/> >> >> >> -- >> >> --- >> http://twitter.com/esaruoho <http://twitter.com/esaruoho> >> http://lackluster.bandcamp.com <http://lackluster.bandcamp.com/> >