What a nightmare. I get the sense some support person has no idea what they’re doing and rushes through stuff and you got scrambled by someone half-looking at their cell phone anxious to get out of whatever boiler room they’re in. I hate trying to get support from massive corporations because you never know who’ll ever get your request if anyone is even there.
From: Esa Ruoho [mailto:esaruoho@gmail.com]
Sent: Friday, July 10, 2015 2:47 AM
To: idm list
Subject: Have a profile on Apple Music Connect? Need Apple Music Support? Don't mail them.
http://esaruoho.tumblr.com/post/123707883036/what-happened-when-i-requested-support-from-apple
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