i had a similar Bent Crayon experience that was just as bad. if customer
service isn't your top priority then i won't be spending my money at your
store.
i switched to Skimo instead. They stock the same stuff and PJ is very nice
and accomodating especially with customer service. Another great place is
EarRational. Dave is very nice and gives you about twice weekly updates on
the status of your order.
Im sure Bent Crayon is fine if you never run into a problem or discrepancy -
but be forewarned - you might end up really pissed if something is late or
lost and they refuse to deal with it in a businesslike manner.
shimone/justes
http://www.staticbeats.com
----- Original Message -----
From: "Konstantin Minko" <ibss@ukrpack.net>
To: <idm@hyperreal.org>; <wells@submute.net>
Sent: Sunday, December 03, 2000 7:38 AM
Subject: RE: [idm] bentcrayon
quoted 1 line I know that this has been said before but if you ask I can repeat, though
> I know that this has been said before but if you ask I can repeat, though
I
quoted 3 lines really do not keep the grudge against them as of now...
> really do not keep the grudge against them as of now...
>
> When I ordered from them and did not get the package they refused to help
me
quoted 6 lines in finding it and stopped responding to my angry mails. I still miss that
> in finding it and stopped responding to my angry mails. I still miss that
> package (4CDs)
>
> For comparison, I had one similar problem with Amazon package (3CDs) which
> was resolved by Amazon stuff in most fantastical way (they simply sent me
> those CDs once more by DHL immediately when I reported the original
package
quoted 40 lines missing and asked just for postal info to start search...).
> missing and asked just for postal info to start search...).
>
> so please beware. I have to admit though, that when I first reported it on
> the list a year ago everyone started to defend Bent crayon and labelled me
> as the one who did wrong...(I still wonder how I possibly could) 8)))
>
> Alien
>
> ps. I have nothing against bent crayon now as I'm sure it was not their
> fault and they're not big enough to resolve such issues in the way Amazon
> does.
>
> > -----Original Message-----
> > From: wells@submute.net [mailto:wells@submute.net]
> > Sent: Friday, December 01, 2000 9:45 PM
> > To: idm@hyperreal.org
> > Subject: [idm] bentcrayon
> >
> >
> > i realize this discussion has been had over and over, but how is
> > bent crayon's service?
> >
> >
> >
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