I got what I asked for, which was Aperture 3 added to my AppleID - an app that is no longer in the AppStore.
It cost me a 9€ Aperture upgrade from 2 to 3.
And about 35 minutes of phonetime.
quoted 46 lines On 10 Jul 2015, at 16:45, Clint Anderson <clinta@gmail.com> wrote:
> On 10 Jul 2015, at 16:45, Clint Anderson <clinta@gmail.com> wrote:
>
> apple is fruitful?
>
>
> Clint Anderson
> Systems Engineer
>
> On Fri, Jul 10, 2015 at 7:20 AM, Esa Ruoho <esaruoho@gmail.com <mailto:esaruoho@gmail.com>> wrote:
> Well, I've mailed them and told them what to do. Let's see if they manage to fix it.
>
> To be honest, my previous experience with Apple customer support was really neat and fruitful and useful. Maybe they're a bit lost when it comes to Apple Music as of right now, what with it being new 'n all.
>
> Fingers crossed they can figure out what to do.
>
> On 10 July 2015 at 15:10, Mark Schieldrop <mark@schieldrop.us <mailto:mark@schieldrop.us>> wrote:
> What a nightmare. I get the sense some support person has no idea what they’re doing and rushes through stuff and you got scrambled by someone half-looking at their cell phone anxious to get out of whatever boiler room they’re in. I hate trying to get support from massive corporations because you never know who’ll ever get your request if anyone is even there.
>
>
>
> From: Esa Ruoho [mailto:esaruoho@gmail.com <mailto:esaruoho@gmail.com>]
> Sent: Friday, July 10, 2015 2:47 AM
> To: idm list
> Subject: Have a profile on Apple Music Connect? Need Apple Music Support? Don't mail them.
>
>
>
> http://esaruoho.tumblr.com/post/123707883036/what-happened-when-i-requested-support-from-apple <http://esaruoho.tumblr.com/post/123707883036/what-happened-when-i-requested-support-from-apple>
>
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> http://twitter.com/esaruoho <http://twitter.com/esaruoho>
> http://lackluster.bandcamp.com <http://lackluster.bandcamp.com/>
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> http://twitter.com/esaruoho <http://twitter.com/esaruoho>
> http://lackluster.bandcamp.com <http://lackluster.bandcamp.com/>