IDM Mailing Archive

i realize this discussion has been had over and over, but how is bent crayon's service? ------------------------------------------------------------------- This message has been posted from Mail2Web http://www.mail2web.com/ Web Hosting for $9.95 per month! Visit: http://www.yourhosting.com/ ------------------------------------------------------------------- --------------------------------------------------------------------- To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org For additional commands, e-mail: idm-help@hyperreal.org

i haven't heard anything bad about their service at all, personally. their catalog is great imho. d -----Original Message----- From: wells@submute.net [mailto:wells@submute.net] Sent: Friday, December 01, 2000 2:45 PM To: idm@hyperreal.org Subject: [idm] bentcrayon i realize this discussion has been had over and over, but how is bent crayon's service? ------------------------------------------------------------------- This message has been posted from Mail2Web http://www.mail2web.com/ Web Hosting for $9.95 per month! Visit: http://www.yourhosting.com/ ------------------------------------------------------------------- --------------------------------------------------------------------- To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org For additional commands, e-mail: idm-help@hyperreal.org --------------------------------------------------------------------- To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org For additional commands, e-mail: idm-help@hyperreal.org

I know that this has been said before but if you ask I can repeat, though I really do not keep the grudge against them as of now... When I ordered from them and did not get the package they refused to help me in finding it and stopped responding to my angry mails. I still miss that package (4CDs) For comparison, I had one similar problem with Amazon package (3CDs) which was resolved by Amazon stuff in most fantastical way (they simply sent me those CDs once more by DHL immediately when I reported the original package missing and asked just for postal info to start search...). so please beware. I have to admit though, that when I first reported it on the list a year ago everyone started to defend Bent crayon and labelled me as the one who did wrong...(I still wonder how I possibly could) 8))) Alien ps. I have nothing against bent crayon now as I'm sure it was not their fault and they're not big enough to resolve such issues in the way Amazon does.

quoted 22 lines -----Original Message-----

> -----Original Message----- > From: wells@submute.net [mailto:wells@submute.net] > Sent: Friday, December 01, 2000 9:45 PM > To: idm@hyperreal.org > Subject: [idm] bentcrayon > > > i realize this discussion has been had over and over, but how is > bent crayon's service? > > > > ------------------------------------------------------------------- > This message has been posted from Mail2Web http://www.mail2web.com/ > Web Hosting for $9.95 per month! Visit: http://www.yourhosting.com/ > ------------------------------------------------------------------- > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org > For additional commands, e-mail: idm-help@hyperreal.org >

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i had a similar Bent Crayon experience that was just as bad. if customer service isn't your top priority then i won't be spending my money at your store. i switched to Skimo instead. They stock the same stuff and PJ is very nice and accomodating especially with customer service. Another great place is EarRational. Dave is very nice and gives you about twice weekly updates on the status of your order. Im sure Bent Crayon is fine if you never run into a problem or discrepancy - but be forewarned - you might end up really pissed if something is late or lost and they refuse to deal with it in a businesslike manner. shimone/justes http://www.staticbeats.com ----- Original Message ----- From: "Konstantin Minko" <ibss@ukrpack.net> To: <idm@hyperreal.org>; <wells@submute.net> Sent: Sunday, December 03, 2000 7:38 AM Subject: RE: [idm] bentcrayon

quoted 1 line I know that this has been said before but if you ask I can repeat, though

> I know that this has been said before but if you ask I can repeat, though

I

quoted 3 lines really do not keep the grudge against them as of now...

> really do not keep the grudge against them as of now... > > When I ordered from them and did not get the package they refused to help

me

quoted 6 lines in finding it and stopped responding to my angry mails. I still miss that

> in finding it and stopped responding to my angry mails. I still miss that > package (4CDs) > > For comparison, I had one similar problem with Amazon package (3CDs) which > was resolved by Amazon stuff in most fantastical way (they simply sent me > those CDs once more by DHL immediately when I reported the original

package

quoted 40 lines missing and asked just for postal info to start search...).

> missing and asked just for postal info to start search...). > > so please beware. I have to admit though, that when I first reported it on > the list a year ago everyone started to defend Bent crayon and labelled me > as the one who did wrong...(I still wonder how I possibly could) 8))) > > Alien > > ps. I have nothing against bent crayon now as I'm sure it was not their > fault and they're not big enough to resolve such issues in the way Amazon > does. > > > -----Original Message----- > > From: wells@submute.net [mailto:wells@submute.net] > > Sent: Friday, December 01, 2000 9:45 PM > > To: idm@hyperreal.org > > Subject: [idm] bentcrayon > > > > > > i realize this discussion has been had over and over, but how is > > bent crayon's service? > > > > > > > > ------------------------------------------------------------------- > > This message has been posted from Mail2Web http://www.mail2web.com/ > > Web Hosting for $9.95 per month! Visit: http://www.yourhosting.com/ > > ------------------------------------------------------------------- > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org > > For additional commands, e-mail: idm-help@hyperreal.org > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org > For additional commands, e-mail: idm-help@hyperreal.org >

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Totally, I've had the same problems with Bent Crayon. The owner is such a dick. I always buy from Forced exposure. Haven't tried Skimo, but I'm gonna check it out. Peace, --Al

quoted 97 lines From: "Static Beats" <static@staticbeats.com>

>From: "Static Beats" <static@staticbeats.com> >To: "Konstantin Minko" <ibss@ukrpack.net> >CC: <idm@hyperreal.org> >Subject: Re: [idm] bentcrayon + angry mails >Date: Sun, 3 Dec 2000 11:41:25 -0800 > >i had a similar Bent Crayon experience that was just as bad. if customer >service isn't your top priority then i won't be spending my money at your >store. >i switched to Skimo instead. They stock the same stuff and PJ is very nice >and accomodating especially with customer service. Another great place is >EarRational. Dave is very nice and gives you about twice weekly updates on >the status of your order. > >Im sure Bent Crayon is fine if you never run into a problem or discrepancy >- >but be forewarned - you might end up really pissed if something is late or >lost and they refuse to deal with it in a businesslike manner. > >shimone/justes >http://www.staticbeats.com > > >----- Original Message ----- >From: "Konstantin Minko" <ibss@ukrpack.net> >To: <idm@hyperreal.org>; <wells@submute.net> >Sent: Sunday, December 03, 2000 7:38 AM >Subject: RE: [idm] bentcrayon > > > > I know that this has been said before but if you ask I can repeat, >though >I > > really do not keep the grudge against them as of now... > > > > When I ordered from them and did not get the package they refused to >help >me > > in finding it and stopped responding to my angry mails. I still miss >that > > package (4CDs) > > > > For comparison, I had one similar problem with Amazon package (3CDs) >which > > was resolved by Amazon stuff in most fantastical way (they simply sent >me > > those CDs once more by DHL immediately when I reported the original >package > > missing and asked just for postal info to start search...). > > > > so please beware. I have to admit though, that when I first reported it >on > > the list a year ago everyone started to defend Bent crayon and labelled >me > > as the one who did wrong...(I still wonder how I possibly could) 8))) > > > > Alien > > > > ps. I have nothing against bent crayon now as I'm sure it was not their > > fault and they're not big enough to resolve such issues in the way >Amazon > > does. > > > > > -----Original Message----- > > > From: wells@submute.net [mailto:wells@submute.net] > > > Sent: Friday, December 01, 2000 9:45 PM > > > To: idm@hyperreal.org > > > Subject: [idm] bentcrayon > > > > > > > > > i realize this discussion has been had over and over, but how is > > > bent crayon's service? > > > > > > > > > > > > ------------------------------------------------------------------- > > > This message has been posted from Mail2Web http://www.mail2web.com/ > > > Web Hosting for $9.95 per month! Visit: http://www.yourhosting.com/ > > > ------------------------------------------------------------------- > > > > > > > > > --------------------------------------------------------------------- > > > To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org > > > For additional commands, e-mail: idm-help@hyperreal.org > > > > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org > > For additional commands, e-mail: idm-help@hyperreal.org > > > > >--------------------------------------------------------------------- >To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org >For additional commands, e-mail: idm-help@hyperreal.org >

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for me: S://kimo. PJ has provided the best service by far. has always been responsive on email (even when his bulk mailer went haywire and sent me ~10 copies of a couple of lists =) great listing of new releases and just added a bunch of techno/house to his stock list. only dissappointment is not much back stock available. but overall. the best. FE. i did distro through them for a while. really good backstock. kinda slow on responsiveness. great listing everyweek. Bentcrayon. i ordered through him a long time ago...great customer service...IF a)regular customer b)credit card user. great listing and good backstock..even though the website sucks hard. it lists old shit that hasnt been updated to show current stock available. usually my lists were trimmed down from 15 records to 4. otherwise...new customers get poor service (my friend/co-worker has been waiting about 6 weeks to hear back from john *shrug* guess he isnt getting the order). back 2 werk -m

quoted 113 lines Totally, I've had the same problems with Bent Crayon. The owner is such a

> Totally, I've had the same problems with Bent Crayon. The owner is such a > dick. I always buy from Forced exposure. Haven't tried Skimo, but I'm > gonna check it out. > > Peace, > --Al > > >From: "Static Beats" <static@staticbeats.com> > >To: "Konstantin Minko" <ibss@ukrpack.net> > >CC: <idm@hyperreal.org> > >Subject: Re: [idm] bentcrayon + angry mails > >Date: Sun, 3 Dec 2000 11:41:25 -0800 > > > >i had a similar Bent Crayon experience that was just as bad. if customer > >service isn't your top priority then i won't be spending my money at your > >store. > >i switched to Skimo instead. They stock the same stuff and PJ is very nice > >and accomodating especially with customer service. Another great place is > >EarRational. Dave is very nice and gives you about twice weekly updates on > >the status of your order. > > > >Im sure Bent Crayon is fine if you never run into a problem or discrepancy > >- > >but be forewarned - you might end up really pissed if something is late or > >lost and they refuse to deal with it in a businesslike manner. > > > >shimone/justes > >http://www.staticbeats.com > > > > > >----- Original Message ----- > >From: "Konstantin Minko" <ibss@ukrpack.net> > >To: <idm@hyperreal.org>; <wells@submute.net> > >Sent: Sunday, December 03, 2000 7:38 AM > >Subject: RE: [idm] bentcrayon > > > > > > > I know that this has been said before but if you ask I can repeat, > >though > >I > > > really do not keep the grudge against them as of now... > > > > > > When I ordered from them and did not get the package they refused to > >help > >me > > > in finding it and stopped responding to my angry mails. I still miss > >that > > > package (4CDs) > > > > > > For comparison, I had one similar problem with Amazon package (3CDs) > >which > > > was resolved by Amazon stuff in most fantastical way (they simply sent > >me > > > those CDs once more by DHL immediately when I reported the original > >package > > > missing and asked just for postal info to start search...). > > > > > > so please beware. I have to admit though, that when I first reported it > >on > > > the list a year ago everyone started to defend Bent crayon and labelled > >me > > > as the one who did wrong...(I still wonder how I possibly could) 8))) > > > > > > Alien > > > > > > ps. I have nothing against bent crayon now as I'm sure it was not their > > > fault and they're not big enough to resolve such issues in the way > >Amazon > > > does. > > > > > > > -----Original Message----- > > > > From: wells@submute.net [mailto:wells@submute.net] > > > > Sent: Friday, December 01, 2000 9:45 PM > > > > To: idm@hyperreal.org > > > > Subject: [idm] bentcrayon > > > > > > > > > > > > i realize this discussion has been had over and over, but how is > > > > bent crayon's service? > > > > > > > > > > > > > > > > ------------------------------------------------------------------- > > > > This message has been posted from Mail2Web http://www.mail2web.com/ > > > > Web Hosting for $9.95 per month! Visit: http://www.yourhosting.com/ > > > > ------------------------------------------------------------------- > > > > > > > > > > > > --------------------------------------------------------------------- > > > > To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org > > > > For additional commands, e-mail: idm-help@hyperreal.org > > > > > > > > > > > > > --------------------------------------------------------------------- > > > To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org > > > For additional commands, e-mail: idm-help@hyperreal.org > > > > > > > > >--------------------------------------------------------------------- > >To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org > >For additional commands, e-mail: idm-help@hyperreal.org > > > > _____________________________________________________________________________________ > Get more from the Web. FREE MSN Explorer download : http://explorer.msn.com > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org > For additional commands, e-mail: idm-help@hyperreal.org >

------------------------------------------------------------ "If your raver happens to be a professional DJ, don't let him/her talk you into calling him/her a techno shaman or priest. S/he spins records, not guides souls." -- Tips on dating a raver --------------------------------------------------------------------- To unsubscribe, e-mail: idm-unsubscribe@hyperreal.org For additional commands, e-mail: idm-help@hyperreal.org

The shitiest of all is that in my case bent crayont took insurance payment from me as well and never did anything to find the lost CDs or to refund me.... 8( Alien

quoted 27 lines -----Original Message-----

> -----Original Message----- > From: David Moore [mailto:number1138@hotmail.com] > Sent: Monday, December 04, 2000 11:19 PM > To: idm@hyperreal.org > Subject: Re: [idm] bentcrayon + angry mails > > > I've had problems with stuff i've ordered not being delivered > from both bent > crayon & skimo, and after reporting the problem both said they > would try to > work it out, but never did. I've only dealt with Forced Exposure once so > far, but i like that they insure all their shipments so if their is a > problem, the carrier can take care of the problem. > > >Totally, I've had the same problems with Bent Crayon. The > owner is such a > >dick. I always buy from Forced exposure. Haven't tried Skimo, but I'm > >gonna check it out. > > > >Peace, > >--Al > > > > __________________________________________________________________ > ___________________ > Get more from the Web. FREE MSN Explorer download :

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