At 04:03 PM 10/5/97 +0100, merlak wrote:
quoted 6 lines I have exactly the same problem as you have.>I have exactly the same problem as you have.
>I place my order in August, and still
>didn't recieve the package.
>I don't know what's going on, maybe he is
>too busy with starting the label.
>Can somebody explain this ?
I'm afraid the problem is much worse than that. I ordered $70 worth of
stuff from MFR/4th World by credit card 2 months ago and still haven't
received it. I placed another credit card order three weeks ago for another
$70 worth of stuff even though I hadn't received my order as I had no
reason to think there were any problems (I thought the post was slow)and I
had received a previous order with no problem. Well I was wrong, I just
received mail stating that old partners from 4th world were withdrawing
funds from the credit card account to pay other bills and that Stuart does
not even have the postage money to send our orders!
Staurt's instructions were to tell your credit card company that the
business you ordered from went into liquidation and try to get a refund,
then to send Stuart half of the money for your order *in cash or money
order* along with money for postage and he'll send the order out. He stated
that this is the only way to get your order now....well, I have already
paid for my orders by credit card. There's no way I'm sending even more
money with no guarantee I'll ever get anything.
This is *really* bad business practice. I have also already paid my credit
card bill and I can't get a refund so I may be out $140. I'm really pissed
to say the least. Is there some sort of international COD where upon
delivery we could pay *the postage charges only*? This would get around the
problem of not having postage money to send orders out. I also question
that Stuart has money to start a label up and even a new magazine but
doesn't have money to send our records/CD's out. Also, the e-mail states
that these problems started occurring "3 weeks ago" ...so my question is
why have I not received an order from *2 months* ago then?!!
The bottom line is I'll be ok with everything when I get:
either a refund (highly unlikely) or get the goods I paid for. I think
Stuart needs to bite the bullet, send the goods out and take up the issue
of the money with his partners, not expact us to pay for goods twice!
Until this is resolved I don't see how anyone would want to risk sending
any more money to MFR.
T.